Frequently Asked Questions
1. What if I’ve never had a plant before?
This is a plant parent judgement-free zone. Every plant from The Sill comes with direct access to digital Care Library and our team of houseplant experts to answer any questions you might have. From where to put your plant, to how to care for it, we're here to help.
2. Where do you ship?
We currently ship plants and plant supplies within the contiguous US to all 48 states.
3. What if my order is a gift?
On our cart page you’ll find an option to add a gift note. You can rest assured that all orders are shipped without pricing information and include directions on how to access our digital Care Library for plant care instructions.
You can also let your gift recipient know something is on the way with our new gift email! Look for details in your order confirmation email.